Charmius Cookies Policy

At Charmius Casino, we use cookies and similar technologies to make our website work properly, to understand how you interact with our platform, and to make your time with us more enjoyable. This Cookies Policy explains what cookies are, how we at Charmius use them, and what choices you have regarding their use when you play, browse, or manage your account with us.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our app. They allow us to recognise your device, remember your preferences, and collect information about how you use our services. Here at Charmius, we rely on cookies to support core functions of the site, such as keeping you logged in after a casino login, remembering your currency and language settings, and ensuring that security features work correctly.

Types of Cookies We Use

Our Charmius platform uses several categories of cookies, each serving a different purpose. We explain these categories below so you understand exactly what data we collect and why.

• Essential cookies - required for core functions such as account login, session management, and secure navigation between pages
• Performance cookies - help us understand how visitors use our site, including which pages are most popular and how long sessions last
• Functionality cookies - remember your settings, such as preferred language, currency, and display options
• Marketing and advertising cookies - allow us to show you relevant promotions and measure the performance of our campaigns
• Analytics cookies - used by our partners to generate aggregated statistics about traffic and engagement

How We at Charmius Use Cookies

We at Charmius use cookies for a variety of operational and commercial purposes. Our goal is to ensure the site works reliably while also tailoring content and offers to your interests. Below are the main purposes for which cookies are deployed across our desktop, mobile, and PWA app versions.

• We use cookies to keep you securely signed in after you complete a casino login
• We use cookies to remember your account currency (AUD, CAD, USD, NZD, EUR, or supported cryptocurrencies)
• We use cookies to detect fraudulent activity and protect your account from unauthorised access
• We use cookies to personalise bonus offers, including free spins and welcome package notifications
• We use cookies to measure the effectiveness of our marketing campaigns and promo code distribution
• We use cookies to improve loading speed and overall performance of our slots, live casino, and sportsbook sections

Cookies and Our Mobile App

Our Charmius app, available for Android, iOS, Windows, and macOS as a PWA, may use similar technologies such as local storage and device identifiers to deliver the same functionality as cookies do on a browser. If you install our app, we may remember your login details, track in-app activity, and send you relevant notifications about bonuses, tournaments, and account updates. We at Charmius ensure that these technologies serve the same transparency standards described in this policy.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties, including payment processors, analytics providers, and affiliate partners. These third parties may use cookies to measure the performance of referral links, track conversions, or support fraud prevention. We do not control these third-party cookies directly, and we encourage you to review the privacy practices of these partners if you have concerns.

Examples of Third-Party Cookie Use

• Payment providers use cookies to verify transactions during deposit and withdrawal processes
• Analytics services use cookies to generate reports on site usage and engagement patterns
• Affiliate tracking cookies record which partner referred you to our Charmius casino platform
• Game providers, including software studios integrated into our platform, may use cookies to ensure smooth gameplay

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. Most browsers allow you to manage cookie settings, including the ability to block or delete cookies. However, please note that disabling essential cookies may affect your ability to use certain features, such as logging in, completing a deposit, or accessing live chat support.

• You can adjust cookie settings directly through your browser preferences
• You can delete existing cookies stored on your device at any time
• You can opt out of certain marketing cookies through available opt-out tools
• You can contact our support team if you have questions about how cookies affect your account

Why Cookies Matter for Your Experience at Charmius

Our Charmius library includes thousands of slots, live dealer games, jackpot titles, and sports betting markets, and cookies help us deliver a smooth, personalised experience across all of these sections. Cookies allow us to remember your preferences when you explore our live casino, track your progress in our VIP Club, and ensure that bonus offers, such as free spins or deposit matches, are displayed accurately based on your account status.

We at Charmius also use cookies to support responsible gambling tools, helping us identify patterns that may require additional safeguards or reminders for certain players. This is part of our broader commitment to providing a secure and fair environment for everyone who registers with us.

Data Collected Through Cookies

The information gathered through cookies typically includes technical data such as your IP address, browser type, device information, pages visited, and session duration. We do not use cookies to collect sensitive personal information beyond what is necessary for account security, fraud prevention, and service improvement. Any data collected through cookies is handled in accordance with our separate Privacy Policy, which describes how we store, process, and protect your personal information.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make significant changes, we will update this page accordingly. We encourage you to review this policy periodically so you remain informed about how Charmius Casino uses cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or wish to exercise your preferences, you can reach our support team via live chat, available 24/7, or by emailing support@mail.charmius.app. Our team is ready to assist you with any concerns regarding cookies, data collection, or your account settings.