Charmius Terms and Conditions

Welcome to Charmius Casino. These Terms and Conditions govern your use of our website, games, and services. By registering an account, making a deposit, or using any part of our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before you begin playing, as it covers your rights and obligations as a player, as well as our responsibilities as the operator.

About Our Casino

Charmius Casino is operated by 3-102-957682 S.R.L., a company registered in Costa Rica, with payments processed by Massivity Ltd (Cyprus). We hold a B2C remote gambling licence issued by the Tobique Gaming Commission under the Tobique Gaming Act. At Charmius, we primarily serve players in Australia, Canada, and New Zealand, while also welcoming international customers where permitted by local law. We do not accept players from the United States or from any jurisdiction where online gambling is restricted or where we are not licensed to operate.

Account Registration

To use our services, you must create a personal account. Our registration process requires accurate, current, and complete information. You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register with Charmius Casino. Here at Charmius, we reserve the right to request identity verification documents at any time, and we may suspend or close accounts that fail to meet our verification standards.

• You must provide truthful personal and payment details during charmius register procedures
• You may only hold one account per person, household, or IP address
• We may require proof of age, identity, and address before processing withdrawals
• You are responsible for keeping your charmius login credentials confidential

Deposits and Withdrawals

Our casino supports multiple currencies, including AUD, CAD, USD, NZD, and EUR, as well as a wide range of cryptocurrencies. The minimum charmius deposit is $10 ($30 for bonus-linked deposits), with a maximum of $3,000 per transaction. Our minimum charmius withdrawal threshold is $50. We process withdrawal requests within 24 hours for review, though verification of new payment methods may take additional time. Every deposit must be wagered at least three times before it becomes eligible for withdrawal.

Withdrawal limits apply at $2,000 per day and $5,000 per week, with larger payouts potentially processed in instalments. Our VIP members benefit from higher payout plans. Please note that cashout times vary depending on the payment provider, with e-wallets typically processed faster than card payments, which depend on banking schedules and can take up to seven business days after approval.

Bonuses and Promotions

At Charmius, we offer a generous welcome package of up to $2,000 plus 100 Free Spins across your first two deposits. Our charmius bonus offers, including the charmius no deposit bonus and charmius free spins promotions, are subject to specific wagering requirements, maximum bet limits, and expiry periods detailed within each offer. Any charmius promo code or charmius bonus code provided must be entered correctly at the time of deposit to be valid.

• Bonus funds are non-sticky; real money balances are used first
• Only one bonus may be active per deposit
• Maximum bet while wagering a bonus is $7.50
• Certain game types, including progressive jackpots and bonus buy slots, do not contribute to wagering
• We reserve the right to cancel bonuses if the linked balance falls to $0.75 or below

Our VIP Club rewards loyal players automatically from the moment of registration. WeAccumulate Experience Points and Season Points through slots, live games, and sports betting, unlocking lifetime levels and seasonal tiers with cashback, free spins, and deposit insurance. Full details of each tier's rewards are available within your account dashboard.

Games and Fair Play

Charmius Casino features over 4,600 games, including charmius slots, charmius live casino titles, charmius blackjack, charmius baccarat, table games, crash games, and sports betting markets. Our games are supplied by licensed, reputable providers, and outcomes are determined by certified random number generators or live dealers streamed in real time. We are committed to ensuring fair play across our entire platform and regularly audit our game library for compliance.

Charmius App and Platform Access

We provide access to our services through desktop browsers, mobile browsers, and a dedicated PWA application compatible with Android, iOS, Windows, and macOS devices. The charmius app download is available directly from our website, and installing it may qualify you for additional no-deposit free spins. Whether you access our casino through casino charmius mobile browsing or through the dedicated charmius casino app, the same account, balance, and terms apply across all platforms.

Responsible Gambling and Account Restrictions

We are committed to promoting responsible gambling among our players. Our platform offers self-exclusion options, deposit limits, and cooling-off periods for players who wish to manage their activity. We reserve the right to restrict or close accounts that show signs of problem gambling behaviour, underage access, or violation of these Terms and Conditions.

• We may suspend accounts suspected of fraud, collusion, or bonus abuse
• We may request additional documentation before approving withdrawals
• We reserve the right to void winnings obtained through prohibited methods
• Players found using multiple accounts may forfeit their balance and bonuses

Limitation of Liability

We strive to maintain uninterrupted access to our services; however, we are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our casino does not guarantee winnings, and all games involve an element of risk. You acknowledge that participation in gambling activities is at your own discretion and financial risk.

Customer Support

If you have any questions regarding these Terms and Conditions, our support team is available 24/7 via live chat and email at support@mail.charmius.app. Our multilingual support covers English, French, German, Italian, Portuguese, and Spanish, ensuring that players across our target markets receive assistance in their preferred language.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes, new features, or operational requirements. Continued use of Charmius Casino after any changes are published constitutes your acceptance of the revised terms. We encourage you to review this page regularly to stay informed of any updates affecting your account and gameplay.